Raj Mohini BD respects your privacy and is committed to protecting the personal information you provide when using rajmohinibd.com.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
- Delivery area
- Order and purchase information
- Payment-related information where necessary
- Information you voluntarily provide when contacting customer support
We may also automatically collect limited technical information such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Deliver products to you
- Contact you regarding your order
- Provide customer support
- Process returns and refunds
- Improve our products and services
- Prevent fraud and unauthorized activity
- Maintain website security
- Comply with applicable legal requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to provide our services. For example, your name, phone number, and delivery address may be shared with our courier partner Streetfast for order delivery.
We may also disclose information where required by law or to protect our legal rights and the security of our customers and website.
4. Payment Information
Where payment services are used, payment information may be processed by the relevant payment provider. We do not intentionally store sensitive payment credentials such as card passwords or PINs.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the customer experience.
You can control or disable cookies through your browser settings, although some website features may not work properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain customer information for as long as reasonably necessary to process orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
8. Third-Party Services
Our website may use third-party services such as payment providers, courier services, analytics tools, advertising platforms, or other service providers. Their handling of information may be governed by their own privacy policies.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
11. Contact Us
For privacy-related questions or requests, please contact:
Raj Mohini BD
Email: support@rajmohinibd.com
Phone: 01846252544